RETURN POLICY FOR SHIPPED PRODUCTS
DRIFT Enterprise Limited “DRIFT UAV” offers the following return policy for your Robolink-branded products (the “Product”). If the Product you receive has any defects in materials or workmanship, please refer to our Warranty Policy.
30 Days Return Policy
For thirty (30) days after date or order shipment by DRIFT UAV, we will refund the purchase price of the product.
To arrange a return, please submit your refund request through our online store.
DRIFT UAV will provide a return label; however, you assume all risk of loss or damage of Product while in transit.
Shipping costs, duties and taxes are not part of the original purchase price and will not be refunded in any case.
If the product is returned unused, in new condition and in the original packaging, including any accessories, manuals, documentation and registration that is shipped with the Product, we will exchange the product or provide a full refund for the item.
If the product is opened, used and repackaged for return during the 30-day period from date of shipment, then you are responsible for paying the cost to ship it back to DRIFT UAV and the shipping charges will be deducted from the refund.
If the product is returned to us beyond the 30-day return period or if the product becomes damaged or lost during transit, DRIFT UAV retains the right to refuse the refund.
The customer must receive approval from DRIFT UAV, Inc. before being able to move forward with the return process.
Consumer purchases made outside of the Cayman Islands have different rights as clarified below.
International Returns
The same thirty (30) day return period applies to International shipments; however, DRIFT UAV will not provide any shipping labels for international orders.
International Returns will only be eligible for returns and are not eligible for exchanges.
The customer will be responsible for the shipping label as well as any damage or loss that may occur during the transit.
If the product is returned to us beyond the 30-day return period or if the product becomes damaged or lost during transit, DRIFT UAV retains the right to refuse the refund.
The customer must receive approval from DRIFT UAV before being able to move forward with the return process.