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REFUND POLICY

COVERED PRODUCTS

This limited warranty covers manufacturing defects in materials and workmanship of your Robolink-branded product (the “product”) for the defined Warranty Period.

WHO IS COVERED BY THIS WARRANTY?

DRIFT Enterprise Limited  T/a DRIFT Enterprise UAV Services located at 90 Godfrey Nixon Way, Unit 5, George Town, Grand Cayman, Cayman Islands, KY1-1010 (“DRIFT UAV”) extends this limited warranty only to the original purchaser of the product warranted under this warranty and anyone else who owns the product during the Warranty Period (the original purchaser and each such owner, “you” or “your”).
Except where prohibited by applicable law, this limited warranty is non-transferable and is limited to the original purchaser and the country in which the product was purchased.

WHAT DOES THIS WARRANTY NOT COVER?

​This limited warranty does not cover any damage caused by:

  1. Transportation or storage of the product;

  2. Improper use of the product;

  3. Failure to follow the Product instructions provided in our printed materials and online lesson portal;

  4. Modifications to the product, except as authorized in writing by DRIFT UAV;

  5. Repair and modification of the product;

  6. Normal wear and tear; or

  7. Damage resulting from external causes such as accidents, misuse, neglect, unauthorized modifications, exposure to extreme physical or electrical stress, improper handling, or any other actions or events beyond DRIFT UAV’s reasonable control will not be covered under warranty. This includes, but is not limited to, damage caused by water, extreme temperatures, power surges, or impact.

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This limited warranty also does not cover disposable items, or parts or components of the product that are inherently subject to deterioration during the normal operation of the product, such as batteries, motors, frames, propellers, and silicone bumpers.


This limited warranty only covers products purchased from DRIFT UAV or sellers authorized by DRIFT UAV or the manufacturer “Robolink”, and this limited warranty does not extend to products purchased from unauthorized sellers. You may obtain a current list of authorized Robolink sellers by calling (858) 876-5123 or emailing Customer Service Department at info@robolink.com. The warranty will be considered void if the products are purchased in the Cayman Islands and shipped internationally for use.

WHAT IS THE PERIOD OF COVERAGE?

This limited warranty starts on the date the product is delivered to the original purchaser and lasts for one (1) year (the "Warranty Period"). The Warranty Period is not extended if DRIFT UAV replaces the product. In the case of a replacement, the original Warranty Period will continue to apply, based on the initial delivery date of the original product. The warranty on any replacement product provided under this limited warranty will expire concurrently with the warranty on the original product. DRIFT UAV may change the availability of this limited warranty at DRIFT UAV’s discretion, but any changes will not be retroactive.

WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?

With respect to any defective product for which DRIFT UAV has been notified of the defect during the Warranty Period, DRIFT UAV will, at DRIFT UAV’s discretion, either

  1. Replace that product (or the defective part) free of charge or

  2. Refund the purchase price of that product. DRIFT UAV will also pay for shipping and handling fees for domestic shipments of the replacement product to you if DRIFT UAV elects to replace the defective product. (The customer is responsible for all payments of shipping labels for international shipments.)

The remedies described above are DRIFT UAV’s entire liability and your sole remedy for breaches of this limited warranty.

HOW DO YOU OBTAIN WARRANTY SERVICES?

To obtain warranty service, you must email DRIFT UAV’s Support department at support@driftents.com before the end of the Warranty Period to obtain an approval and a prepaid return shipping label. No warranty service will be provided without approval from DRIFT UAV ‘s Technical Support Department. You are responsible for printing out and affixing the prepaid shipping label to the outside of your return shipment, and your return shipment must be postmarked no later than ten days after the last day of the Warranty Period.

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